Never Miss Another Job Opportunity. Even When You're On Site or Off the Clock.

We're your growth partner for automated appointment setting. Turn more enquiries into booked quotes and site visits — without the admin, without the chasing, and without hiring office staff.

15-minute demo. We'll show a live example and how it fits your enquiry flow.

Used by forward-thinking UK businesses to increase booked appointments by up to 40% without increasing ad spend. Results vary by lead quality and enquiry flow.

UK tradesmen at work on home improvement project

You're Great at the Work. But Enquiries Are Slipping Through the Cracks.

Every day, trade businesses across the UK lose profitable jobs because of the same hidden problem:

  • Enquiries come in while you're on site, and you can't answer
  • You call back hours later, but the customer's already booked someone else
  • Evenings and weekends are your busiest enquiry times — but you're off the clock
  • Follow-up is patchy because you're juggling tools, not spreadsheets
  • You're spending more on ads (Google, Facebook, Checkatrade), but booking fewer jobs

The reality?
Most trades lose 30–50% of inbound enquiries simply because no one responded fast enough.

This isn't a skill problem. It's a system problem.

And it's costing you thousands in lost work.

Your 24/7 Appointment Setting Team. Built to Book Jobs While You Focus on Delivery.

Galaxy SaaS Agency designs fully automated systems that handle every enquiry from first contact to booked site visit or quote appointment.

Here's what it does:

  • Responds to every enquiry within seconds via SMS, WhatsApp, email, or web chat
  • Qualifies the lead (job type, location, urgency, budget range, timeframe)
  • Books the quote appointment or site visit directly into your calendar
  • Sends automated reminders to reduce no-shows
  • Hands over a fully qualified, ready-to-quote prospect

You win more work from the same enquiry volume. No office staff. No more missed calls.

Four Steps to More Booked Jobs

1

Discovery & Job Flow Design

We map your current enquiry process, service offerings, and qualification criteria. Then we build a system that works exactly like you would — but instantly.

2

Integration & Setup

We connect the system to your calendar and communication channels. Everything syncs automatically.

3

Launch & Test

We run live tests with real enquiries to ensure tone, qualification, and booking flow all work perfectly.

4

Optimise & Scale

We monitor performance weekly and refine messaging based on real conversion data.

What the System Does (So You Don't Have To)

  • Instant response to every enquiry, 24/7
  • Job type and service area confirmation
  • Budget and timeframe qualification
  • Urgency assessment (emergency vs planned work)
  • Quote appointment or site visit booking with calendar sync
  • Automated reminders via SMS
  • Follow-up sequences for leads not yet ready to book
  • CRM or job management system updates

Every interaction is logged. Every qualified lead is booked. Nothing falls through the cracks.

Manual Follow-Up vs Automated Appointment Setting

Manual follow-up

  • Limited to when you're not on the tools
  • Response time: hours or even the next day
  • Capacity capped by your availability
  • Inconsistent qualification depending on how busy you are
  • High admin burden
  • Easy to forget enquiries during busy weeks

Automated appointment setting

  • 24/7 availability, including evenings and weekends
  • Response time: under 60 seconds
  • Unlimited capacity
  • Consistent qualification every time
  • Zero admin burden
  • Structured follow-up and reminders built in

The result?
More jobs booked. Fewer missed opportunities. And you stay focused on the work, not the phone.

What Changes When You Automate Appointment Setting

More booked quotes and site visits

Instant response converts enquiries that would otherwise go cold

Faster response than competitors

You're in the customer's inbox before anyone else

Less time-wasting

Only qualified, budget-ready prospects reach your calendar

Higher show-up rates

Automated reminders reduce no-shows by up to 40%

More jobs won from the same ad spend

Better conversion means more revenue without increasing lead volume

Less admin, more billable hours

You focus on delivering great work, not chasing enquiries

This is measurable growth. Not guesswork.

Is This Right for Your Business?

This system is built for:

  • Trades generating inbound enquiries from Google ads, Facebook, Checkatrade, Rated People, TrustATrader, or your website
  • Sole traders or small teams stretched thin and missing calls regularly
  • Businesses that want to win more work without hiring office staff
  • Forward-thinking trades ready to invest in systems that scale

This system is NOT for:

  • Trades with fewer than 15 enquiries per month
  • Businesses that prefer 100% manual, phone-only communication
  • Teams unwilling to integrate with a calendar system
  • Anyone not ready to change how they handle enquiries

Transparent Pricing. No Hidden Fees.

Starter
from £397
/month
  • Up to 50 enquiries per month
  • Automated response
  • Basic qualification
  • Calendar booking
  • SMS reminders
Book a Demo
Scale
from £1,497+
/month
  • High-volume or multi-trade
  • Everything in Growth, plus:
  • Custom integrations
  • Dedicated account management
  • Priority support
Book a Demo

Optional performance-based add-on per booked appointment available.

What Tradespeople Are Saying

★★★★★

"I was missing 60% of my enquiries because I'm on site all day. Now the system responds instantly and books the quote appointments whilst I'm working. My diary's fuller than it's ever been and I haven't hired anyone."

Tom Richards

Owner, Richards Building Services

★★★★★

"Evenings and weekends were my busiest enquiry times, but I couldn't answer. Galaxy's system handles everything 24/7. We're winning more jobs from Checkatrade and Facebook ads because we respond before competitors even see the lead."

Michael Chen

Director, Chen Property Solutions

★★★★★

"The automated reminders alone were worth it — no-shows dropped by half. But the real win is I'm quoting 40% more jobs without spending more on ads. It's like having an office manager for a fraction of the cost."

Emma Wilson

Managing Director, Wilson Renovations Ltd

Frequently Asked Questions

Will this replace me or my team?

No. This system handles enquiry response, qualification, and booking. You still do what you do best: deliver excellent work and close jobs.

What if I don't use a CRM?

That's fine. We can sync with Google Calendar, Outlook, or your preferred calendar system. CRM integration is optional.

How long does it take to set up?

Most trades businesses are live within 2–3 weeks, depending on integration complexity.

What happens if someone calls and I don't answer?

The system can follow up via SMS or WhatsApp to capture the enquiry and book the appointment.

Can I customise the qualification questions?

Yes. Every system is tailored to your services, pricing, and geographic coverage.

What if a lead isn't ready to book yet?

The system nurtures them with structured follow-up until they're ready, then books the appointment automatically.

How do we measure success?

You'll see booked appointment rates, show-up rates, and lead-to-job conversion — all tracked and reported monthly.

Ready to Book More Jobs Without Missing Calls?

See exactly how this works for your trade in a 15-minute demo.

Book Your Free Demo

15-minute demo. We'll show a live example and how it fits your enquiry flow.