Your 24/7 automated appointment-setting team responds to kitchen, bathroom and fitted furniture enquiries in seconds, qualifies prospects against your criteria and books design consultations, showroom visits or home measures directly into your calendar. Your designers focus on projects and customers while we handle the response, follow-up and booking.
Book a free demoSee how it works ↓15-minute demo. We’ll show a live example and how it fits your enquiry flow.
A homeowner may be exploring a new kitchen, bathroom or fitted furniture project while your designers are in appointments. When response and follow-up depend on whoever is free, a suitable project can remain an unanswered form rather than a booked design consultation.
Galaxy handles the journey from first response to qualified, booked appointment. Your team stays focused on consultations, sales and delivery while repetitive enquiry handling runs automatically.
We combine your qualification criteria with structured follow-up and live calendar booking. Enquiries receive a consistent response across the agreed channels, including evenings and weekends.
Before launch, we agree the wording, questions, routing and handover rules with your team. The service works around your actual appointment capacity and the connections supported by your CRM and calendar.
When an enquiry needs technical expertise, advice or a judgement outside the approved flow, it reaches a person rather than receiving an invented answer.
Channels, integrations, enquiry volume and routing are confirmed in your written scope.
Suitable existing enquiries receive a clear next step rather than another unanswered message.
Your designers spend less time on repeated intake and diary coordination.
Project type, location, budget range and timeframe are available before the consultation.
Postcode and appointment-type rules help route home measures appropriately.
Confirmations and reminders help homeowners prepare and keep the agreed appointment.
Suitable unbooked prospects remain visible and receive an agreed sequence of next steps.
Results depend on enquiry quality, available capacity and your team’s follow-through. No fixed conversion or revenue outcome is promised.
Discovery checks the practical and commercial fit: enquiry volume, appointment capacity, integration requirements and how much manual work the service can realistically remove.
We connect the appointment-setting team to your enquiry process and agree how performance will be reviewed.
We map your current enquiry flow, qualification criteria and booking process. Then we design a system that mirrors how your best salesperson would handle each lead.
We configure the system to work with your CRM, calendar and communication channels, with enquiry and booking information kept in sync.
We test response tone, qualification logic, booking, reminders and handover with your team before launch.
We monitor performance weekly and refine messaging, qualification questions and booking prompts based on real conversion data.
Monthly starting prices for our automated appointment-setting service. Prices exclude VAT unless stated otherwise. Setup fees, channel usage, enquiry limits and integration scope are confirmed in your written proposal.
A focused booking flow for a smaller team.
More complex qualification and team routing.
A tailored system for higher-volume operations.
Starting prices are indicative and subject to confirmation. Scope and provider charges vary; no performance outcome is guaranteed.
Yes. Each project type can use its own approved questions and appointment route, including fitted bedrooms, wardrobes, media units and other furniture services you provide.
Yes, where supported by your calendar setup. We agree durations, locations, travel buffers, service areas and team availability before launch.
No. Your designers and surveyors provide design advice, technical measurements and quotations. Galaxy handles enquiry response, qualification, follow-up and booking.
Yes. We use budget-range and timing questions approved by your business. The conversation helps establish project fit without promising a final price or design.
Early-stage enquiries can follow a different route from people ready to book. Follow-up timing and contact permissions are agreed with your team.
Where supported, routing can preserve an existing designer relationship or allocate enquiries by showroom, project type and availability. Exceptions can be handed to your team.
The service follows up using your agreed timing, channels and permissions. Requests for design guidance or a person are passed to your team.
We review response time, suitable enquiries, design bookings and attendance. Orders and completed projects can be linked later where your CRM records the same enquiry cohorts.
See how your automated appointment-setting team turns enquiries into qualified, booked appointments. More appointments, less chasing, no extra headcount.