We're your growth partner for automated appointment setting. Turn more enquiries into qualified, pre-screened consultations — without giving legal advice and without hiring more reception staff.
Book a free demoSee how it works ↓15-minute demo. We’ll show a live example and how it fits your enquiry flow.
Every day, law firms across the UK face the same hidden problem:
The reality? Delayed responses and inconsistent initial screening can leave suitable legal enquiries unbooked.
This isn't a people problem. It's a system problem.
And it's costing you revenue and fee-earner productivity.
Galaxy SaaS Agency designs fully automated systems that handle every legal enquiry from first contact to booked consultation — safely, professionally, and without ever giving legal advice.
You book more consultations from the same lead volume. No professional risk. No extra reception staff.
We map your current enquiry flow, fee-earner capacity, and qualification criteria. Then we design a professional intake system that handles screening and booking only.
We connect the system to your practice management software, fee-earner calendars, and communication channels. Everything syncs automatically.
We run live tests with real enquiries to ensure tone, professional wording, intake flow, and booking logic all work perfectly.
We monitor performance weekly and refine messaging based on real conversion data — always maintaining professional standards.
All legal advice and case assessment are handled by your qualified solicitors during the consultation.
The result?
More booked consultations. Higher-quality appointments. Better fee-earner utilisation. And full professional standards throughout.
Instant response converts enquiries that would otherwise go cold
Only pre-screened, eligible prospects reach your fee-earners
You're in the prospect's inbox within seconds, not hours
Structured intake filters out unviable matters
Automated confirmations and reminders help reduce missed appointments
Your solicitors spend time with serious prospects
This is measurable, professional growth. Not guesswork.
Monthly starting prices for our automated appointment-setting service. Prices exclude VAT unless stated otherwise. Setup fees, channel usage, enquiry limits and integration scope are confirmed in your written proposal.
A focused booking flow for a smaller team.
More complex qualification and team routing.
A tailored system for higher-volume operations.
Starting prices are indicative and subject to confirmation. Scope and provider charges vary; no performance outcome is guaranteed.
"Time-wasters used to consume 30% of our consultation slots. Galaxy's system screens every enquiry professionally without giving legal advice. Our fee-earners only see viable cases now. Consultation quality has transformed."
"We were losing enquiries to faster-responding firms. The system handles intake 24/7, screens for eligibility and time limits, and books consultations automatically. Our enquiry-to-client conversion improved by 32%."
"SRA-compliant, professional, and incredibly effective. Our reception team's workload halved whilst consultation bookings increased. The system pays for itself many times over in recovered solicitor time alone."
The service handles approved initial intake and booking, without legal advice, case strategy or interpretation of law. Your firm reviews the intake, confidentiality and escalation arrangements; qualified solicitors retain responsibility for legal advice and accepting a matter.
No. This system handles enquiry response, intake screening, and booking. Your team still manages client relationships, case administration, and post-consultation follow-up.
We integrate with your existing system (Clio, PracticePanther, LEAP, and more). Nothing gets replaced unless you want it to.
Most law firms are live within 2–3 weeks, depending on practice management system complexity and professional standards review.
If they don't reach a solicitor or leave a voicemail, the system can follow up via SMS or WhatsApp to capture intake details and book the consultation.
Yes. Every system is tailored to your practice areas, fee-earner capacity, and eligibility criteria — always maintaining professional standards.
You'll see booked consultation rates, show-up rates, enquiry-to-client conversion, and fee-earner utilisation — all tracked in your practice management system and our monthly reports.
See how your automated appointment-setting team turns enquiries into qualified, booked appointments. More appointments, less chasing, no extra headcount.