Book more qualified solar surveys. Without chasing enquiries.
Your 24/7 automated appointment-setting team responds to solar and battery enquiries in seconds, qualifies prospects and books surveys or consultations directly into your calendar. Your team focuses on assessments and installations while response, follow-up and booking run automatically.
15-minute demo. We’ll show a live example and how it fits your enquiry flow.
Initial enquiry handling and survey booking. Roof suitability, system design, savings estimates, installation costs and any finance options are confirmed by your qualified team after assessment.
You are generating solar enquiries. But how many become surveys?
A homeowner may enquire while comparing installers, researching battery storage or planning a future project. If the first response is delayed or follow-up stops after one attempt, a suitable opportunity may never reach your survey team.
Website and advertising enquiries arrive during installations or outside office hours.
Solar-only, battery-only and combined enquiries need different questions.
Surveyors lose time visiting properties outside the service area or outside the agreed project scope.
Prospects ask technical questions before anyone has assessed the property.
Unbooked enquiries sit in an inbox without a clear next action.
Missed survey appointments disrupt travel and installation planning.
Your 24/7 appointment-setting team. Built to turn enquiries into appointments.
Galaxy handles the journey from first response to qualified, booked appointment. Your team stays focused on consultations, sales and delivery while repetitive enquiry handling runs automatically.
We combine your qualification criteria with structured follow-up and live calendar booking. Enquiries receive a consistent response across the agreed channels, including evenings and weekends.
Before launch, we agree the wording, questions, routing and handover rules with your team. The service works around your actual appointment capacity and the connections supported by your CRM and calendar.
When an enquiry needs technical expertise, advice or a judgement outside the approved flow, it reaches a person rather than receiving an invented answer.
What the service handles. So your team doesn’t have to.
24/7 enquiry response through your agreed SMS, WhatsApp, email and web chat channels.
Solar PV, battery storage and combined-project interest captured separately.
Property postcode and service-area confirmation.
Ownership or decision-maker status captured using your approved wording.
Property type, current system and installation timeframe recorded.
Budget range and next-step readiness checked against your criteria.
Survey and consultation appointments offered from live agreed availability.
Surveyor routing, appointment length and travel buffers reflected in the booking flow.
Confirmations, reminders and clear rescheduling instructions.
Structured follow-up for suitable prospects who have not booked.
Enquiry details and booking status recorded in supported CRM workflows.
Technical, finance and suitability questions passed to your specialist team.
Channels, integrations, enquiry volume and routing are confirmed in your written scope.
Manual follow-up vs automated appointment setting.
Manual follow-up
Limited by staff availability and office hours.
Response times vary with meetings and workload.
The same intake and booking questions are repeated manually.
Unbooked enquiries can lose their next action.
Reminders and CRM updates depend on available time.
Your automated appointment-setting team
24/7 response through the channels in your agreed scope.
Consistent qualification using your approved questions.
Suitable appointments offered from connected availability.
Structured follow-up and reminders built into the journey.
Enquiry and booking status recorded in supported systems.
What changes when follow-up runs automatically.
More survey opportunities
Prompt response and follow-up give suitable enquiries a clear route to a survey.
Better prepared surveyors
Your team receives the project details already collected before the visit.
Less wasted travel
Service-area and project-fit questions help identify unsuitable visits early.
Fewer forgotten enquiries
Unbooked prospects have an agreed follow-up sequence and a visible status.
More predictable diaries
Confirmations and reminders help customers prepare for the appointment.
More time on delivery
Installers and surveyors spend less time organising routine responses and bookings.
Results depend on enquiry quality, available capacity and your team’s follow-through. No fixed conversion or revenue outcome is promised.
Is this right for your business?
A strong fit when you have:
Solar and battery installers already receiving inbound enquiries.
Teams with capacity for additional surveys and installations.
Businesses that can define service areas and basic project-fit criteria.
Installers willing to connect an appropriate calendar and approve the conversation flow.
Consider a different next step when:
Businesses needing a new lead source rather than better handling of existing enquiries.
Teams whose survey and installation capacity is already fully committed.
Enquiry volumes too low for a realistic return after the agreed charges.
Businesses expecting automation to approve roof suitability, finance or technical design.
Discovery checks the practical and commercial fit: enquiry volume, appointment capacity, integration requirements and how much manual work the service can realistically remove.
Four steps. Then it runs itself.
We connect the appointment-setting team to your enquiry process and agree how performance will be reviewed.
01
Discovery & Design
We map your current enquiry flow, qualification criteria and booking process. Then we design a system that mirrors how your best salesperson would handle each lead.
02
Build & Integrate
We configure the system to work with your CRM, calendar and communication channels, with enquiry and booking information kept in sync.
03
Test & Launch
We test response tone, qualification logic, booking, reminders and handover with your team before launch.
04
Optimise & Scale
We monitor performance weekly and refine messaging, qualification questions and booking prompts based on real conversion data.
What we need to get started
Your enquiry sources and typical volumes.
Qualification questions, service areas and contact rules.
Appointment types, team availability and routing.
Appropriate CRM/calendar access and an escalation contact.
What we measure
First-response time and enquiry handling status.
Suitable enquiries progressing to a booked appointment.
Attendance, cancellations and rescheduling.
Later client or project outcomes where your records support it.
PLAN YOUR INVESTMENT
A starting point. A proposal built for you.
Monthly starting prices for our automated appointment-setting service. Prices exclude VAT unless stated otherwise. Setup fees, channel usage, enquiry limits and integration scope are confirmed in your written proposal.
Starter
From £997/month
A focused booking flow for a smaller team.
Automated enquiry response through agreed channels
Structured intake and your core qualification questions
Direct calendar booking with agreed availability
Appointment confirmations and reminders
Core CRM or calendar connection, as scoped
Enquiry allowance and usage charges confirmed in your proposal
Starting prices are indicative and subject to confirmation. Scope and provider charges vary; no performance outcome is guaranteed.
Frequently asked questions
Can you handle battery-only enquiries?+
Yes. Battery-only, new solar and combined enquiries can follow different approved questions and appointment routes, reflecting the services you actually provide.
Does the service assess roof suitability?+
No. It collects initial information and books an assessment. Structural checks, electrical suitability, system design and technical recommendations remain with your qualified team.
Can you provide installation quotes or savings estimates?+
Your team provides quotations and verified estimates after the required assessment. The appointment-setting service does not promise savings, grant eligibility or finance approval.
Can surveys be routed by postcode?+
Yes, where supported by the calendar setup. We agree service areas, team assignments, travel buffers and appointment lengths before bookings go live.
What happens outside office hours?+
New enquiries receive the agreed automated response and qualification flow. Available survey times can be offered, while questions outside the approved scope are held for your team.
What if a prospect wants to install later?+
Suitable enquiries can receive a structured follow-up sequence based on their timeframe and contact permissions, with a clear way to stop messages or speak to a person.
How do we measure performance?+
We review response time, eligible enquiries, booked surveys and attendance. Where your CRM records later outcomes, you can also compare enquiries with quotations and installations.
YOUR NEXT APPOINTMENT STARTS HERE
Ready to book more appointments?
See how your automated appointment-setting team turns enquiries into qualified, booked appointments. More appointments, less chasing, no extra headcount.
